Privacy Policy

Who we are

Shaggy Chic Pet Services is a professional dog walking and pet sitting company based in Houston, Texas. We operate the website shaggychicpetservices.com and can be reached at contact@shaggychicpetservices.com or by phone at 832-868-8430.

What information we collect

We collect information you voluntarily provide through our contact and Careers forms. This may include:

• Your name
• Your email address
• Your phone number
• Your neighborhood or address (to confirm service area)
• Information about your pets (species, breed, name, any special needs)
• Details about the services you are inquiring about
• For job applicants, a resume and answers to our pre-interview screening questions

We do not collect any information passively beyond standard web server logs (IP address, browser type, pages visited) that are automatically recorded by our hosting provider.

How we use your information

Information submitted through our contact form is used solely to:

• Respond to your service inquiry
• Schedule a meet & greet or onboarding call
• Send service updates, visit reports, or photos if you become a client

For job applicants using our Careers form, we collect your resume, contact information, employment history, and screening questionnaire responses. We use this information only to evaluate your application and do not use it for marketing. Our hosting, private file-storage, and email providers process this information only as needed to deliver and secure the application for our hiring team.

We do not use your information for automated marketing emails, newsletters, or advertising without your explicit consent.

How we store and protect your information

Contact form submissions are delivered by email to our team and may be stored in our client management system. We do not store raw form submissions in a publicly accessible database. We use industry-standard email encryption (TLS) in transit.

Careers applications are stored separately from client inquiries. Resumes are kept in private file storage and delivered to our hiring team as a private email attachment. Applicant information is retained only as long as reasonably needed for hiring and related business or legal recordkeeping.

We do not sell your information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Period.

We may share your information only if required by law or to protect the safety of our team members or your pets.

Third-party services

Our website may use the following third-party services:

• Google Analytics — to understand how visitors use our site (pages visited, time on site). Google Analytics uses cookies. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Facebook / Instagram — we link to our social profiles. If you follow those links, Meta's own privacy policy applies.

Cookies

Our website does not use cookies beyond what is technically necessary for the site to function and any standard analytics cookies described above. We do not use advertising or tracking cookies.

Your rights

You may request that we delete any personal information we hold about you at any time by contacting us at contact@shaggychicpetservices.com. We will honor deletion requests within 30 days except where retention is required by law.

Children's privacy

Our services and website are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after a change constitutes acceptance of the updated policy.

Contact us

Questions about this privacy policy? Reach us at: